A Compassionate Relocation Service for Seniors

Testimonials

My parents' house was totally overwhelmed by hoarding when they both went into nursing homes this year. Being able to call on Ready Steady Relax to manage sorting, cleaning and coordination of contractors was a great investment in my peace of mind and saved me so much time and physical and emotional energy. Carmel was incredibly compassionate and supportive throughout  and I felt entirely comfortable trusting her and her team to get the house ready for sale.

Gina, Waverly 2017

 

As I keep saying to anyone who is prepared to listen, the clearance and prep of my friend's apartment has been a dream. I am especially grateful to you for the efficiency with which you have done the job - a definitely no fuss model of operation. Thank you so much.

Mairead, Glebe 2017

 

 Carmel helped us to solve a difficult problem: how to clear a relative’s house before and after his move into aged care; how to do this while we are living interstate and only able to visit Sydney occasionally; and how to help prepare the home for sale. Carmel’s contribution was invaluable. Her management was compassionate (she was alert to the needs of everyone involved); thorough (even to the smallest details of the belongings to be dealt with); always prompt and always explained clearly and concisely. Carmel’s task would have daunted many — it included removing machinery as well as personal belongings — but she conquered every challenge. She employed wonderful staff, and used a wide range of contacts in thoughtfully disposing of what needed to be sold or given away. She was always available, always very respectful of the situation of the relative who needed help. In every aspect of her work she demonstrated trust, wisdom, and total commitment. 

J & E, Hobart 2016

 
Carmel was wonderful – calm, capable and compassionate with a genuine desire to help. Carmel and her willing team organised everything from clearing out Mum’s house to cleaning, tidying up the garden and getting painters in to quote to prepare Mum’s house for sale. Everything was done efficiently, with a minimum of fuss and nothing was too much trouble. My sister and I were pleased that so many of Mum’s belongings were distributed among Carmel’s charity contacts and not just relegated to the tip. Carmel blended professionalism with friendliness, empathy and respect for Mum’s home and personal possessions. During the whole process, Carmel kept us updated with just the right amount of detail so that we felt confident that everything was under control. At a very stressful time in our lives when we felt overwhelmed both emotionally and physically, Carmel came in and saved the day. I cannot speak highly enough of Carmel and the service provided by Ready Steady Relax. Thank you, thank you, thank you!
 
Janet, Ryde 2016

 

I was completely unprepared for the level of organisation required when it became time to move my mother into aged care. I had no idea where to start or what I needed to do. I was referred to Carmel and was advised that she would take care of everything. I was so relieved to meet a kind and empathetic person who continually demonstrated that nothing was too much trouble. Her list of contacts was endless and she and her delightful team whipped around the house with enviable speed and professionalism without compromising the sensitivity required when clearing someone’s house after years. It was such a confusing and stressful time in both mum’s and my life and the one thing that helped us both through the transition was the kindness, efficiency and knowledge of the Ready Steady Relax team. I cannot recommend their services highly enough and fully intend to utilise them again when it is my time to move into aged care!!

Joanna, Glebe 2016

 

Thanks so much for all this. I know that it is your job but it really is a big deal to me because it’s so hard being overseas when Mum needs me and this is going on. It’s so reassuring that you are doing this work with so much integrity. 

Darrell, Washington 2016

 

Carmel’s approach is a highly professional one and she works capably and competently to attend to every little detail of the job. Her communication throughout the process was faultless and she made sure I was kept fully informed every step of the way. The entire job went so smoothly and, at the end of three days, my mother’s unit was left spotless and empty! I was so impressed with Carmel and her team and I would have no hesitation in recommending the services of “Ready Steady Relax” to facilitate any move or job of this nature.

 

Thank you, Carmel, for everything you did to make this process as stress-free as possible. It was just lovely to work with you and you made an otherwise overwhelming task manageable and achievable. My very sincere thanks for a truly wonderful job!

Fiona, Blackheath 2016

 

Carmel and her team did such a good job for me early this year when I had to pack up my elderly mother’s home following her entry into care that I had no hesitation in asking her to handle my own move.

My partner and I each had a house full of furniture and 30+ years of clutter which had to be rationalised and downsized for our move into an apartment. Carmel handled the coordination of this in her professional manner, organising her team of ladies to pack everything for us, the removalists to transport items to our new home and ladies to unpack. This move also involved items to be transported to relatives, charity and goods to be sold as well as the inevitable rubbish disposal! We also had the good fortune to have one of her male team members who managed all the manual labour involved.

Our move went very smoothly and we were settled and functioning in our new home within a short time frame.

I would not hesitate to recommend her excellent service.

Beth, Narrabeen 2015

 

Carmel from Ready Steady Relax is compassionate, supportive, resourceful, efficient and reliable.

She solves difficulties that arise on a job with good humour and complete effectiveness.

She listens to your needs, hears them and goes to great lengths to satisfy all of them.

Her many years of experience in very various avenues of Social Work, together with a wise network of people and organisations with whom deals, and her personal creativity and boundless energy enable her to come up with suggestions and solutions few other people could.

From my own experience of her help in a variety of situations, I could never have solved myself, I would wholeheartedly recommend Carmel from Ready Steady Relax. I'm truly grateful to her.

Ruth, Freshwater 2015

 

I must offer you my two penny worth of heartfelt thanks for going that extra mile, in what proved to be an exhaustingly traumatic event for my sister.

Your care, patience and understanding from this distance appeared exemplary, and let there be no doubt my sister benefited accordingly, as she found in you a sympathetic listener and confidante.

Very many thanks

Bruce, NZ 2015

 

Recently my sister was faced with the reality of needing to go into a senior's residence due to changed health status. She had a huge amount of difficulty accepting this decision. I am resident in Canada. It was not possible to go to Australia at this time to help her. Carmel managed to help her pack up her home distribute all the belongings appropriately in a very compassionate way and with respect. She had the ability to step back when my sister needed more time and to assist when she was ready. The out come was that the move was made successfully and professionally. My sister following a very bumpy transition is now accepting of her new environment and delights in the items that she decided to keep with Carmel's guiding hand. Carmel is an understanding person who also has the practical skills to get this complex job done, along with the patience to cope with individual differences. It was important to me that my sister's wishes for her very modest belongings be satisfied. This happened to a large extent due to Carmel and her team's help.

Janet, Victoria CANADA 2015

 

My mother needed to move from hospital straight into residential care last year after a series of falls and the loss of my stepfather of 40 years.

I was referred to Carmel and Ready, Steady Relax and have to say that I don’t know how I would have coped without her. She and her team helped “declutter “and style the house for sale and after the house was sold, the real job of “clearing the contents” was made much easier with Carmel’s  practical but sensitive approach and her excellent contacts;   charity, auction, transportation interstate and overseas as well as local. This was all achieved with a mixture of encouragement, empathy and efficiency.

I would not hesitate to recommend Carmel and her team and intend to utilise her expertise in the future for own move.

Beth, Strathfield  2015

 

Carmel, thank you for your much appreciated efforts on my behalf. Your business will be talked about.

John, Woronora 2015

 

When the decision was made to place my mother in a Nursing Home, my head started spinning. Thankfully I was referred to Carmel from Ready Steady Relax. After speaking with Carmel, she took a huge load off my shoulders and we agreed on a plan of action to clear my mother's unit. My brother and I met with Carmel and we knew our mother's belongings would be treated with dignity & respect. Carmel has a complete understanding of what needs to be done, but more importantly, how emotionally challenging this process is for the family. When we walked into Mum's empty unit, I felt so grateful we had Carmel to coordinate this enormous task, while we were able to spend more time settling our mother into the Nursing Home.

I would highly recommend Ready Steady Relax to any family who are facing the arduous task of clearing out a loved one's home.

Anne, Castle Hill 2014

 

 I almost burst into tears when I heard there was someone like Carmel. If the emotional roller coaster of placing my mum into care wasn't enough (for both of us), there was the red tape, the banks, solicitors and Centalink on top of that. The thought of trying to clear out my mum's flat as well, was just too overwhelming and I couldn't imagine how I was going to do it. Then I heard about Carmel - what a dream. Kind, compassionate, efficient and reasonable - I couldn't have asked for more. My heartfelt thanks to you and the team.

Jacky, Engadine 2014

 

Their company logo says it all.  Ready, Steady, RELAX.  Faced with the overwhelming task of disposing of a parents home, and in a very short space of time, Carmel and her team came in, took over what seemed like an overwhelming process and took the stress away.  Not living in Australia, my sister and I had no idea of where or how to dispose of items, and Carmel just took over the whole process. Her guidance, knowledge and professionalism allowed us to complete everything in the short time we had to do so, and allowed us to spend more time taking care of other important tasks. We could never have done this without her and feel very fortunate to have been given her contact. A million thank you's Carmel and Wendy!

Chris, The Bahamas 2014

 

Having Carmel come to my Mum's apartment and help my sister and I sort out all the "what to do with this" was just such a relief! Neither my sister nor I lived in Sydney so we didn't have the expertise or the time to be able to clear everything out. Carmel & her team took on the task and basically took away all the stress we were feeling! We can't thank her enough and would happily recommend her service to anyone in similar circumstances!

Judy, Melbourne 2014

 

Hi Carmel, 
I just wanted to touch base and tell you that I am so pleased I came across you in the advertisement that the ACAT team sent me.
Without your personality, leadership & humour I don't think any of us could have survived this journey intact.
Warm regards.

Cheryl, Central Coast 2014

 

My aunt needed to move into aged care and this meant going through a much loved book collection and personal papers. It also meant clearing out furniture and all belongings.  The hardest part was deciding where everything would go and being a bit ruthless about letting go of things.  Carmel gave great logistic and emotional support to enable this to happen  (relatively) painlessly. She was very well organised, knew who to contact about selling and giving away items and gave the time needed to let my aunt be involved in decisions. I appreciated her support too in this stressful process. I would highly recommend her to anyone needing assistance to move to aged care or a new home. 

Sally, Blues Point 2014

 

I went round to the house last night – everything looks great! It’s a huge transformation and it’s amazing how much has been done in a short amount of time. I want to thank you Carmel so much for all you have done, for organising all the practical things and getting in there yourself, tackling the hard work, and also for your ideas, recommendations, helping with so many decisions, co-ordinating everything, constantly checking on things, and especially the support. It was an overwhelming task and you have been an invaluable help to me in so many ways. Many thanks.

Margaret, Hornsby 2014

 

I live in the UK, and after losing both my parents within 9 months of each other, I had to urgently clear and sort their house for sale. I felt complete trust with Carmel knowing I could leave my parents' property to be sensitively sorted, packed and where necessary items put to charity, even finding solutions for difficult items that needed to be moved, and then dressing house for sale. All done in a completely professional and caring manner. I real life saver at such a difficult time. I cannot recommend Carmel highly enough - sensitive, thorough, professional and caring.

Linda, UK 2013

 

It was great to work with Carmel and her team. They are such lovely people, so considerate and hard-working. Nothing was too much trouble for them. I shall always remember their kindness. I fully intend to keep in touch with them in the future.

Norman, Bondi 2013

 

Carmel and her helpers were so much help to me recently when I moved from my large house to a small retirement village.  They worked tirelessly to pack and sort and had the contacts to dispose of the unwanted furniture and goods.  They were punctual and pleasant, and I would unhesitatingly recommend them to anyone who is moving.   

Bev, Pennant Hills 2013

 

I live overseas and was experiencing a series of major family issues. At the same time as my parents left their home and were settling into their nursing home, my husband’s mother passed away in England.  
I came to Australia to support my parents and help prepare their home for sale.
We also needed to find a new home for mum’s much loved dog. 
Carmel was able to arrange contractors including antique dealers and charities to assist with sorting out 52 years of memories and possessions and prepare the house for sale. 
Carmel also arranged for mum’s dog to fly to Armidale to her new home.
During the process, Carmel communicated with all the family to ensure that everyone was across all the information. This meant that there was no uncertainty about the process.
We achieved so much in a very limited time due to Carmel managing the process with a great deal of professionalism.
Thank you Carmel for your support and kindness. You know we appreciated all you did.

Jennifer USA 2013

 

I have no hesitation in recommending Carmel and her team. Very shortly after the death of my mother, my father moved from his home of over twenty years and Carmel was invaluable. Apart from the tremendous work she and her team did to ensure the move was done promptly and very smoothly, they were extremely understanding, considerate, and caring. I was so grateful and relieved to be able to rely on Carmel, and I can't thank her enough for the support she gave.

Alison M, Cremorne 2013